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In case of confinement of your country, of the country that you have to cross or confinement of Spain for the reservation period

In compliance with Law 34/2002 on Services of the Information Society and Electronic Commerce (LSSICE), the following legal aspects of the website are reported:

  1. Purpose and scope of application

The present General Conditions of use and contracting, are intended to regulate the making available of the information provided on the website, as well as the legal relationship that emanates from the contracting processes carried out between users and the owner of the website.





Edificio Immo Center – Bahia 94 B, 17487 Empuriabrava




+34 972 451 450



Tomo 2771, folio 16, hoja GI-49581, inscripción 1


  1. User condition and acceptance

The contracting of any product and / or service confers the condition of "Client" and must know and accept the general contracting conditions included in this text, as well as, where appropriate, the particular conditions that govern the acquisition.

Only people over 18 years of age are authorized to use e-commerce services through the website.

By accepting the General Conditions of use and contracting, the Client declares:

1st. That he is a person of legal age and with the capacity to contract.

2nd no. That she resides in Spain or in a place where Spanish legislation governs.

3rd. That you have read and agree to these terms and conditions.

IMMOCENTER makes the email address available to Users and Clients to consult any questions about the General Conditions.

  1. Modifications to the legal notice and general conditions

IMMOCENTER may modify the General Conditions without prior notice, so it is advisable that they be read on each visit to the website. These modifications are applicable from the publication on the website and may not be applied to previously concluded contracts. In any case, the date of revision of the general conditions will appear. Each purchase is governed by the General Conditions in force on the date of the order. In any case, before any contracting process, the General Conditions may be consulted.

  1. Responsibility of IMMOCENTER

The products and services presented on the website are in accordance with Spanish legislation. Access to the website will be voluntary, and, therefore, the responsibility of the user, who will be responsible for any direct or indirect effect that derives from the use of the website, including, but not limited to, all results. adverse economic, technical and / or legal, as well as the defrauding of the expectations generated by our website, obliging the user to hold IMMOCENTER harmless for any claim derived, directly or indirectly from such events.

IMMOCENTER is not responsible for the damages that could derive from interferences, omissions, interruptions, computer viruses, breakdowns and / or disconnections in the operational functioning of this electronic system or in the devices and computer equipment of the users, motivated by external causes to IMMOCENTER, that prevent or delay the provision of services or navigation through the store, or delays or blockages in use caused by deficiencies or overloads of the Internet or other electronic systems, or the impossibility of providing the service or allow access for reasons not attributable to IMMOCENTER, due to the user, third parties, or in cases of force majeure. IMMOCENTER does not control, in general, the use that users make of the website. In particular, IMMOCENTER does not respond in any case that users use the website in accordance with the law, these General Conditions, generally accepted morals and good customs and public order, nor that they do so diligently and prudently.

IMMOCENTER's civil liability for the products supplied is limited to the amount thereof, the user or consumer renounces to claim any responsibility to IMMOCENTER for any concept in any case of dissatisfaction of the products purchased through this website as well as possible failures, slowness access or errors in accessing it, including loss of data, or other information that may exist on the computer or network of the user who accesses IMMOCENTER.

  1. Obligations of the clients

How to comply with the special warnings or instructions for use contained therein or on the website and always act in accordance with the law, good customs and the requirements of good faith, using due diligence, and refraining from using the website of Any way that may prevent, damage or deteriorate the normal operation of the same, the goods or rights of IMMOCENTER, its suppliers, the rest of the users or in general of any third party. Access and use of the portal to minors is prohibited without the express consent of their parents, IMMOCENTER is not responsible for the veracity and accuracy of the data filled in by the user and therefore cannot verify their age.

Specifically, and without implying a restriction in the previous section during the use of the website, the user agrees to:

a) Provide truthful information about the data requested in the user registration form or when placing the order, and keep them updated.

b) Not to introduce, store or disseminate on or from the website, any information or material that is defamatory, libelous, obscene, threatening, xenophobic, incites violence to discrimination based on race, sex, ideology, religion or that in any way violates morality, public order, fundamental rights, public freedoms, honor, privacy or the image of third parties and in general current regulations.

c) Not to introduce, store or disseminate through the store page any program, data, virus, code, or any other electronic or physical device that is likely to cause damage to the website, any of the services, or any of the equipment, systems or networks of IMMOCENTER, of any other user, of IMMOCENTER's suppliers or in general of any third party.

d) Not to carry out advertising or commercial exploitation activities through the website, and not to use its contents and information to send advertising, or to send messages for any other commercial purpose, or to collect or store personal data of third parties, if not exist express authorization.

e) Not to use false identities, nor to impersonate the identity of others in the use of the website or the use of any of its services, including the use, where appropriate, of passwords or access codes of third parties or in any other way

f) Not to destroy, alter, use for their own use, disable or damage the data, information, programs or electronic documents of IMMOCENTER, its suppliers or third parties.

g) Not to introduce, store or disseminate through the store page any content that infringes intellectual property rights, industrial or business secrets of third parties, nor in general any content that does not hold, in accordance with the law, the right to put it. available to third parties.

  1. Realization of the order

Step 1

Access the website

To place an order it is necessary to connect to the website

Step 2

Choose available dates you want to book

Choose the dates on which you want to make the reservation, customizing the type of reservation with the people and type of accommodation

Step 3

Choose within the available dates, one of the available accommodations

Choose an accommodation among those available within the parameters provided on the web and start the reservation process.

Choose in turn if you want any extras in the "Additional concepts" tab.

Step 4

Client data

By filling in the reservation forms provided (Data of the person who reserves, companion, billing address, etc.) and validate your data.

The validation of the reservation by the Client expressly implies knowledge and acceptance of these General Contract Conditions as part of the conclusion of the contract. Unless proven otherwise, the data recorded by IMMOCENTER constitutes proof of the set of transactions carried out between IMMOCENTER and its clients. IMMOCENTER will archive the electronic document in which the contract is formalized and it will be accessible.

Once the reservation has been made and in the shortest possible time, always before 24 hours have elapsed from the execution of the purchase, IMMOCENTER will send the Client a proof of the same by e-mail. If you do not agree with the data provided in said confirmation, you may request their modification or the cancellation of the contract.

Step 5


Selection of the payment method and its completion through the corresponding sarel·la Step.


  1. Rental conditions

To reserve an apartment, the following contract conditions must be accepted.

The reservation is personal and non-transferable and is considered firm once your deposit is received.

At all times the complex reserves the right to change the accommodation and offer another equivalent or higher.


The apartment will be available to the client, from 3:30 pm on the contracted day, until 7:00 pm; in case of arriving later you should contact the reception.

The departure must be made before 10:00 am on the contracted departure day.


Occupancy may never exceed the number of places admitted according to the type of property.

During the high season period, the minimum stay will be 7 nights.

Domestic animals:

Pets are / are not allowed in the properties, and where appropriate they have to pay a supplement of 3.00 Euros per night and animal.


The amount of the deposit will depend on the rented property and will be paid by credit card (visa, american express or master card).

The remaining amount must be paid the same day of arrival in cash or by credit card.

Once the payment on account has been received, the reservation will be confirmed in writing (e-mail).

Down Payment:

In the case of damage, the corresponding amount will be billed.

The final cleaning of the apartment will be carried out by a specialized company and will be paid by the tenant, the price will be included in the total to be paid for it.


With more than 4 months before the date of entry: 25% of the total reservation.

Between 4 months and 3 months before the date of entry: 50% of the total reservation.

Between 3 months and 4 weeks before the date of entry: 100% of the total reservation.

With less than 4 weeks before the date of entry: 100% of the total reservation.

In case of no-show, an amount corresponding to 100% of the total reservation will be penalized.

Cancellations must be requested in writing via email:

  1. Prices

The prices indicated on the website include VAT. During the purchase process, the amount corresponding to the tax burden will be broken down according to the rate in force at all times and applicable to the products and / or services sold.

  1. Notifications

All notifications, requirements, requests and other communications that have to be made by the parties in relation to these General Conditions, must be made in writing and it will be understood that they have been duly made when they have been delivered by hand or sent by ordinary mail to address of the other party or to the email address of the other party, or to any other address or email address that each party may indicate to the other for these purposes.

  1. Nullity and inefficiency of the clauses

If any clause included in these general conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will only affect said provision to the part of it that is null or ineffective, the General Conditions subsisting in everything else, having such provision, or the part of it that is affected, by not being placed.

  1. Alternative dispute resolution

If you have a dispute with a consumer and want to avoid going to court, alternative dispute resolution may be a good option. It is usually faster, simpler, and cheaper than a court proceeding. It encompasses all the different ways of resolving a claim without recourse to a court: “mediation,” “conciliation,” “arbitration,” “consumer advocacy,” “claims office,” and so on.

  1. Online dispute resolution

This platform is only valid for litigation between companies and consumers.

If you have a dispute with a consumer about an online purchase and want to avoid legal proceedings, the online dispute resolution platform may be the right tool to find a quick and inexpensive solution. You can use it to make a claim against a customer (for example, for non-payment) or the customer to make a claim against you.

If you have an online business, you must provide a direct link to the RLL platform from your website. Your email address must also be clearly indicated on the website.

When you have an obligation (by law, affiliation or contract) to use a specific dispute resolution body, you must:

communicate to consumers, through its website, the dispute resolution body and include it in the specifications

inform consumers about the RLL platform in the tender specifications and in the offers sent by email.

  1. Applicable legislation

The purchases made in IMMOCENTER are subject to Spanish legislation.

These General Contracting Conditions are subject, among others, to the following Regulations:

- Law 7/1996, of January 15, on the Regulation of Retail Trade ("LOCM").

- Law 7/1998, of April 13, on general contracting conditions ("LCGC").

- Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of November 16 ("TRLGDCU").

- Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce ("LSSICE").

- Organic Law 3/2018, of December 5, on the protection of personal data and guarantee of digital rights. ("LOPD-GDD").

- Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and by which it is repealed Directive 95/46 / EC.

The parties submit, at their option, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the IMMOCENTER domicile.


These general contracting conditions are updated as of June 2021